QCNA staff are trained, accredited, and continuously supported to meet the strengthened Aged Care Quality Standards, ensuring your facility remains audit-ready and consumer-centred.
We encourage our nurses, support workers, and facility partners to complete the Strengthened Aged Care Quality Standards modules via Alis, the official online learning platform.
Standard |
Key Focus |
How QCNA Supports |
| The Individual | Dignity, respect, choice, identity | Person-centred care, cultural awareness training, consumer feedback loops |
| The Organisation | Governance, leadership, continuous improvement | Clinical governance policies, workforce audits, reporting |
| Care & Services | Safe, effective, coordinated care | Competency-based RN & AIN training, documentation protocols |
| Environment | Safe, comfortable living spaces | Staff trained in safety checks & risk reporting |
| Clinical Care | Health management & clinical excellence | Medication, wound care & infection-control competencies |
| Food & Nutrition | Meal quality, hydration, mealtime support | Mealtime assistance, diet-specific support, resident feedback |
| Residential Community | Engagement, inclusion, rights | Staff engagement in activities & social wellbeing |
